The Queen Street restaurant in the Beaches is a long-standing Swiss Chalet location in the city. When Anisur became franchise owner in 2009, it had been a mainstay in the community for over 40 years. The location has remained a family-oriented place to eat. The newest addition to the Queen Street location is the license to serve beverages.
Over 30 years ago, Anisur was having lunch at a busy restaurant in downtown Toronto. He quickly noticed when people finished their meal, they seemed so happy and content. “Wow,” he thought to himself, “these people are so satisfied – all because they’ve had a good meal at a restaurant – what a wonderful way to make people happy!”
It was then he thought that perhaps the food service industry was for him. Born in Bangladesh, after coming to Canada he at one time considered becoming a medical doctor. His experience at the restaurant that day helped him change his mind and consider instead the restaurant business.
Anisur first trained at George Brown College where he obtained his qualification as a Certified Food Services Manager. He then spent many years working for another well-established European restaurant chain, MÖvenpick, where he gained full knowledge of how best to manage a busy restaurant and keep good staff.
For Torontonians who remember the city’s first Swiss Chalet at Bloor and Bedford, where the staff actually wore Swiss-like costumes, Anisur has an additional qualification – in 2005, he actually worked at that original Toronto location for 3 weeks!
“Swiss Chalet makes it possible for you to do whatever you want to do,” he says, reflecting on the opportunities that have opened up since he first took over the Queen Street restaurant and then added the one on Kingston Road. The company offers training opportunities as well as awards and incentives for managers and staff. Recently, his Queen Street location won first prize for being number one in beverage sales.
Anisur has many loyal employees and customers. Darren Gamble, for example, has been clearing tables and helping with various tasks for over 12 years. He also employs individuals with special needs, which has been recognized with an award from the Lieutenant Governor of Ontario.
When he’s not at one of the restaurants, Anisur is an avid golfer. Although he just took up the sport 4 years ago, he’s been winning tournaments in the GTA and in Canada. This fall, he travels to Germany for the World Finals. His 12 year old son also loves to golf!
Anisur and his family live in the east end and welcome anyone who comes into either restaurant to say hello to him!
Swiss Chalet Rotisserie & Grill
2148 Queen St. E.